Declaration on accessibility

gematik endeavours to make the website accessible without barriers. The legal basis is the Disability Equality Act (BGG) and the Accessible Information Technology Ordinance (BITV 2.0) as amended.

This declaration on accessibility (as of 21 December 2021) applies to the version of this website currently available on the Internet (

All pages presented here have been examined and evaluated in accordance with the BITV test procedure.

The BITV/WCAG test is based on the Barrier-free Information Technology Ordinance (BITV) 2.0, which came into force on 25 May 2019 and implements the requirements of Directive (EU) 2016/2102 on the accessibility of websites and mobile applications of public sector bodies. The BITV thus refers directly to the requirements of WCAG 2.1 of 5 June 2018 (reproduced in Chapter 9 of European Standard EN 301 549).

Planned improvements

The website is subject to ongoing quality assurance, which also means that there is always room for improvement in the area of accessibility. An iterative increase in accessibility is the central approach. 

Report barrier

Have you noticed any shortcomings in the barrier-free access to content on Then you can get in touch with us. Please use the feedback form provided.

You can also contact us by post or telephone:

gematik GmbH
Friedrichstraße 136
10117 Berlin

Phone: +49 30 400 41-0
Fax: +49 30 400 41-111